We have a new way of submitting helpdesk tickets.

1. Email: helpdesk@touchetsd.org

2. Make sure you add a good subject

   • Example: I’m getting an error “Windows cannot find the server”

3. In the body of the email feel free to be as descriptive as you can

   • Example: Today at about 11:30am I was working in Microsoft Word and I got this error that popped up. I clicked on ok so it can go away. This seems to happen when I minimize the window. I am available for your help any Monday from 10am – 11am as this is my prep.

And that’s it.